Privacy policy

1. DATA CONTROLLER DETAILS

Entity Name: MOZO GRAU, S.A.

Address: c/ Santiago López González 7, 47197 – Valladolid

Phone: 983309602

E-mail: info@ticareimplants.com

2. PROCESSING OF DATA COLLECTED THROUGH THE WEBSITE

The information that MOZO GRAU, S.A. hereinafter MOZO GRAU may collect by the use, browsing of the website, through our forms, via email or because of the contractual relationship that binds you to MOZO GRAU are personal data. When filling in each of the forms on our website there will be a series of mandatory data, whose fields are marked with the symbol *. If these fields are not filled in, the purposes described in each of the forms cannot be carried out. On some occasions, we inform you that by simply using and browsing our website, MOZO GRAU will store data relating to:

IP address
Browser version
Operating system
Duration of the visit or browsing of the Website

Such information may be stored by Google Analytics, for which we refer to Google’s Privacy Policy, as Google collects and processes such information.

Similarly, the Website provides the utility of Google Maps, which may have access to your location, if you allow it to do so, in order to provide you with greater specificity about the distance and/or paths to our sites. In this regard, we refer to the Privacy Policy used by Google Maps, in order to know the use and processing of such data.

MOZO GRAU reserves the right to modify or adapt this Privacy Policy at any time. We therefore recommend that you check it each time you access the Website. In the event that the user has registered on the website and accesses his/her account or profile, upon accessing the same, he/she will be informed in the event that there have been substantial modifications in relation to the processing of his/her personal data.

1. Contact forms

a. Purposes

To reply to your request for information made through our contact form
To send you communications and information from MOZO GRAU by different means, including electronic, if you tick the box provided for this purpose

b. Legitimate basis. The consent of the data subject.

2. Information provided through e-mails made available on the website

a. Purposes. To reply to your request for information.

b. Legitimate basis. The consent given by you at the time you send us the request via email.

c. Data Recipients. The recipients of your data will be the different areas of our entity, as well as third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current legislation on data protection

3. Spontaneous candidacies

a. Purposes. To involve you in the personnel selection processes carried out by MOZO GRAU.
b. Legitimate basis. Execution of a contract to which the data subject is a party or for the application of pre-contractual measures at his request.
c. Data recipients. The recipients of your data will be the different areas of our company, as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current legislation on data protection.

4. User Registration Form

a. Purposes.

To manage your user registration on our website.
To manage purchases made on our website.
To provide you with information about the processing and status of your purchases.
Historical record of purchases made on our website.
Thus, we inform you that you may receive communications via email and/or telephone, in order to inform you of possible incidents, errors, problems and/or the status of your orders.
Your personal data may be provided to third parties in order to carry out certain procedures and/or services requested by the user:
- Payment Platform
- Possible intermediaries
- Web maintenance company
- International Transfers

b. Legitimate basis. The performance of a contract and the consent of the data subject.

5. Sending and subscribing to the newsletter

a. Purposes.To manage the sending of the MOZO GRAU Newsletter to users who subscribe to them.
b. Legitimate basis. The consent of the data subjects who subscribe to this service by ticking the box provided for this purpose.
c. Data recipients. The recipients of your data will be the different areas of our company, as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current legislation on data protection.

6. Exercising your rights under the GDPR

a. Purposes.To respond to data subjects’ data protection requests.
b. Legitimate basis. Data processing necessary for compliance with a legal obligation applicable to the General Data Protection Regulation.
c. Data recipients. The recipients of your data will be the IT department, the Data Protection Officer and the management or administration of the entity depending on the request, as well as third parties to whom your data is transferred, provided that the applicable data protection requirements are met.

7. Security breach
a. Purposes. To manage and resolve the data protection security breach as well as the possible communication to those affected.
b. Legitimate basis. Data processing necessary for compliance with a legal obligation applicable to the General Data Protection Regulation.
c. Data recipients. The recipients of your data will be the IT department, the Data Protection Officer and the management or administration of the entity depending on the request, as well as third parties to whom your data is transferred, provided that the applicable data protection requirements are met.

OTHER DATA PROCESSING

1. Exclusively for professional contacts

a. Purposes. At MOZO GRAU we process your personal data in order to maintain the professional relationship that we have between us.
b. Legitimate basis.The legitimate interest pursued by the data controller in maintaining relations of any kind with the legal entity in which the data subject provides his or her services, provided that the interest or fundamental rights and freedoms of the data subject do not prevail.
c. Data recipients. The recipients of your data will be the different areas of our company, as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current legislation on data protection.

2. Exclusively for social media contacts
a. Purposes. At MOZO GRAU we process your personal data for the following purposes:

To respond to queries, requests or petitions.
To manage the requested service, reply to the query, or process a request.
To establish a user-responsible relationship, and create a community of followers.

b. Legitimate basis. The legitimate interest of the data controller as well as the acceptance of a contractual relationship in the relevant social network environment.

c. Data recipients. The recipients of your data will be the different areas of our company, as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current legislation on data protection. However, we recommend reviewing the privacy policy of the social networks that we mainly use as the social networks, being American, may transfer data to the United States.

3. Exclusive for customers and potential customers
a. Purposes.

Invoices, delivery notes, estimates and contracts. At MOZO GRAU we process your personal data in order to manage the services derived from the contractual relationship, as well as the commitments derived from the contract.
Advertising At MOZO GRAU we process your data in order to offer you our products and services/courses, activities and workshops/our activity.

b. Legitimate basis.

Invoices, delivery notes, estimates and contracts. We are entitled to process your data in order to perform a contract for the provision of services and in compliance with the following legal obligations that apply to us:
- The retention periods for your data after the end of the contractual relationship are based on compliance with the provisions of the Commercial Code.
- Communication of your data when requested by the Tax Inspectorate is covered by General Taxation Law 58/2003, of 17 December.
AdvertisingThe legitimate basis for the processing of your data is the consent of the data subject.

c. Data recipients.

Invoices, delivery notes, estimates and contracts. In general, the recipients of your data will be the different areas of our entity, as well as third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current legislation on data protection. In those cases in which it is necessary, MOZO GRAU s data may be transferred to the following organisations, in compliance with a legal obligation:
- Data necessary for the fulfilment of legal obligations may be transferred to the Spanish Tax Agency.
- To the corresponding banking institutions, in order to be up to date with payments.
- If we are requested to do so, your data will be passed on to the Labour Inspectorate.
AdvertisingThe recipients of your data will be the different areas of our company, as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current legislation on data protection.

4. Exclusively for speakers

a. Purposes. Your data will be processed for the purpose of managing your relationship with the organisation on the occasion of your participation in the conference.
b. Legitimate basis. Execution of the legal relationship between the parties, as well as the consent you give us as the data subject.
c. Data recipients. The recipients of your data will be the different areas of our company, as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current legislation on data protection and those cases in which you have given us your consent in the basic information.

5. Exclusively for attendees of courses/congresses/activities

a. Purposes. In MOZO GRAU we process your data in order to manage and process your application for registration in the corresponding activity, as well as to send you information by various means, including electronic, related to our courses/congresses/activities in the event that you have given us your consent.
b. Legitimate basis. Execution of a contract for the provision of services and the consent of the data subject.
c. Data recipients. The recipients of your data will be the different areas of our company as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current legislation on data protection.

6. Exclusive Processing of images from video surveillance cameras

a. Purposes. Our facilities are equipped with permanent video surveillance systems for security reasons.
b. Legitimate basis. The legitimate interest pursued is the legitimate interest pursued by MOZO GRAU, for the security of its facilities, provided that the interest or the fundamental rights and freedoms of the data subject do not prevail. Likewise, the public interest based on offering sufficient guarantees and protection of the security of the goods, installations and people whose personal data are processed through the video surveillance system in charge and on behalf of MOZO GRAU.
c. Data recipients. The recipients of your data will be the different areas of our company, as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current legislation on data protection.

4. RETENTION PERIODS

PROCESSING OF DATA COLLECTED THROUGH THE WEBSITE
Contact forms	Agree to receive advertising	Your personal data will be processed until you withdraw your consent.
	Do not agree to receive advertising	Your personal data will be processed for the time strictly necessary to deal with your request.
Information provided through e-mails made available on the website	Once we have responded to your request for information, the data will be stored for a maximum of 6 months as evidence for possible further claims.
Spontaneous candidacies	By virtue of the conservation policy of MOZO GRAU, your personal data will be kept for a maximum period of ONE YEAR from the receipt of the curriculum vitae.
User registration	Your personal data will be kept until you cancel your user account.
Sending and subscribing to Newsletter / Newsletter	Your personal data will be kept until you cancel your subscription to the MOZO GRAU Newsletter.
Exercising your rights under the GDPR	For the time necessary to resolve the complaint and thereafter duly minimised and blocked until legal data protection obligations are met.
Breach management	For as long as necessary to manage and resolve the breach, and thereafter appropriately minimised and blocked until data protection obligations are met.

OTHER DATA PROCESSING
Exclusively for professional contacts	Your personal data will be kept until the end of our business relationship or until you decide to cancel or object to the processing of your contact data.
Exclusively for social media contacts	Your personal data will be kept for the time necessary to fulfil the purpose for which they were collected.
Exclusive for customers and potential customers	Invoices, delivery notes, estimates and contracts	Your personal data will be processed until the end of the contractual relationship. Once it has been completed, and for commercial purposes, your data will be kept for a period of 6 years in compliance with the provisions of the Commercial Code.

		For tax purposes, your data will be kept for a period of 4 years in compliance with the provisions of the General Taxation Law.
	Advertising	Your personal data will be processed until you withdraw the consent given for this purpose.
Exclusively for speakers	Your personal data will be kept for the duration of your relationship with MOZO GRAU.
	The images and recordings published on MOZO GRAU’s social networks and website will be kept unless you request their deletion.
Exclusively for course and event attendees	Your personal data will be kept for the duration of your relationship with MOZO GRAU.
	Your data processed for sending information about MOZO GRAU will be kept until you withdraw your consent.
	The images published on MOZO GRAU‘s social media and website will be kept unless you request their deletion.
Exclusive for video surveillance systems	The recordings will be kept for a period of ONE MONTH from their capture in accordance with article 22 of Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights.

5. INTERNATIONAL TRANSFERS

MOZO GRAU does not plan to carry out international data transfers. In those cases in which it is necessary, they will only be made to entities that have demonstrated that they comply with the level of protection and guarantees in accordance with the parameters and requirements set out in the current data protection regulations, such as the European Regulation, or when there is a legal authorisation to carry out the international transfer, such as the consent of the data subject. In any case, the data subject shall be provided with the corresponding information.

6. WHAT ARE YOUR RIGHTS IN RELATION TO DATA PROCESSING?

You as the data subject have the right to obtain confirmation of the existence of the processing of your data, to access your personal data, to request the rectification of data that are inaccurate or, where appropriate, to request erasure, when, among other reasons, the data are no longer necessary for the purposes for which they were collected or you as the data subject withdraw the consent given. MOZO GRAU will treat and conserve your data in accordance with current legislation, without prejudice to the fact that the data subject may request, in any case, the limitation of the processing of their data. In certain cases, you may exercise your right to data portability, which will be provided in a structured, commonly used or machine-readable format to you or to the new data controller you designate. You have the right to withdraw your consent at any time for any of the processing operations for which you have given your consent. To exercise your rights, please contact us by e-mail at info@ticareimplants.com. We have forms available for the exercise of all the aforementioned rights, however, you may also use the forms prepared by the Spanish Data Protection Agency [Agencia Española de Protección de Datos]. You will have the right to lodge a complaint with the Spanish Data Protection Agency in the event that you consider that the exercise of your rights has not been adequately addressed. The maximum time limit for a decision shall be one month from the date of receipt of your request. In the event of any changes to your details, please inform us in writing so that we can keep your details up to date.